DieselDiagnosticDeals.com Return and Exchange Policy
We value your satisfaction and aim to make returns and exchanges simple and worry-free. Please review our policy below before initiating a return.
Returns
- Accept returns for both defective and non-defective products.
- Product Condition: New and slightly used.
- Return Window: 30 days from the date of purchase.
Return Method: By mail.
Return Label:
- USA: Included in the package — Free.
- Outside USA: Must be paid by the buyer.
Restocking Fees: No restocking fees. However, shipping costs are non-refundable.
30-Day Return Guarantee
At DieselDiagnosticDeals.com, we offer a hassle-free 30-day, no-questions-asked return guarantee. If you are not satisfied with your purchase, you may return the product within 30 days for a full refund.
Refund Policy
- Refund requests made within the 30-day timeframe will be honored.
- After 30 days, refunds will not be issued. Replacements or repairs will instead be covered under our 1-year warranty.
- Once the returned product is received and inspected, you will be notified via email and the refund will be processed within 3 business day.
- Approved refunds are credited back to your original payment method and may take 3–5 business days to appear in your account.
1-Year Warranty
We stand behind the quality of our products with a 1-year warranty that covers repairs or exchanges for any product issues within one year of purchase.
This warranty is separate from our 30-day refund window. For full details, please refer to our Warranty Policy.
Exchanges
We gladly accept exchanges for items under warranty. If your product is eligible, our team will guide you through the exchange process.
Contact Us
For any questions about returns, refunds, or exchanges, contact us:
- Email: support@DieselDiagnosticDeals.com
- Phone: Toll-Free 561-300-5591
- Website: DieselDiagnosticDeals.com